FAQ

1. Reservation

Reservation:

1.1 Are prices on the webpage per person or per room?
Prices are per room, except for youth hostel type accommodation. With hostels we specifically indicate that prices are per person. Prices include service charges and local taxes.

1.2 Is breakfast included in the price?
Prices include buffet type breakfast. Exceptionally, if breakfast is not included, extra charge for breakfast is always indicated separately in the price chart. (see dark blue field)

1.3. Where do I pay for services?
In every case price is payable to the provider of the service, on the spot, in cash or by credit card.

1.4. Do I have to pay extra charge for booking via justbookit?
No. Our web service is free for you.

1.5. What is the difference between ENQUIRY and RESERVATION?
We take extreme care to make our page as informative as possible. Should you have further questions concerning any service or hotel, please fill in and send us our ENQUIRY form; we do our best to promptly respond. Submission of the enquiry form does not constitute a reservation. The ENQUIRY form is sent through a NON-secure SSL connection and its submission does not constitute a reservation. By filling in and sending the RESERVATION form you can book the required service. The RESERVATION data are sent through secure SSL connection.

1.6. Is my reservation secured once it is sent?
No. The service you have reserved is only secured when we send you a confirmation. We confirm reservations within 48 hours at the latest following reservation.

1.7. Do I need a confirmation directly from the hotel?
No. You only need confirmation from justbookit.

1.8. What charges do I incur in case of cancellation?
Please refer to the General Terms and Conditions.

1.9. What credit cards are accepted?
VISA, Mastercard, Amex.

1.10. Are my credit card data secure?
Credit card data are transmitted through an SSL conncetion to prevent unathorized access. SSL connection provide full security for your data.

1.11. How do I get to the hotel?
Location and access to all listed hotels are provided in the hotel description. Also we prepare a printable map to help your orientation. We provide transport upon individual request.